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RouteCaster Support

Help with your account, billing and trips.

Contact us

Email support@routecaster.app. Include the email address on your account and, if it is about a problem, what you were doing, your device, and the app or browser version.

Common questions

How do I reset my password?

On the sign-in screen choose "Forgot password" and follow the email link. If no email arrives, check spam, then contact support.

How do I delete my account?

You can do it in the app, or by email if you cannot sign in. See Delete your account.

How do I get a copy of my data?

Use "Export your data" in Settings or your Profile to download a file with your profile and saved routes.

Billing or subscription questions

Email support with the account email. Subscriptions bought through the web are managed from your account; subscriptions bought through an app store are managed in that store.

Is RouteCaster safe to use while driving?

RouteCaster provides route and weather information as an aid only. Obey traffic laws and conditions on the road, and do not interact with the app while driving. See our Terms of Service.

Policies

    We use cookies for essentials and, with your OK, analytics. Cookie Policy · Privacy Policy ·